Wednesday, 28 November 2012

Let ChipsAway Take the Pain out of Returning your Lease Car.


It's easy to understand why so many private individuals and companies decide that the lease option is the best option when choosing their new car. It helps with cash flow and enables a replacement car to be acquired every 2 or 3 years without the significant outlay of outright purchase. The main problem with leasing a vehicle however, comes when returning the vehicle to the lease company. What many people would consider fair wear and tear, is not necessarily considered to be acceptable by the lease company and with significant repair costs being applied by many lease companies, this "easy option" can become a very big headache.



THIS IS WHERE CHIPSAWAY CAN EASE THE PAIN FOR YOU!

ChipsAway Telford are able to offer you an End of Lease (EOL) vehicle inspection by a British Vehicle Renting and Leasing Association (BVRLA) accredited independent inspector and provide you with a comprehensive condition report on your lease vehicle. The process has been developed to help you avoid the headaches often associated with returning vehicles at EOL. Let us inspect the vehicle and then we can do as much or as little as you require. Simply call us any time (normally 21-28 days) prior to the EOL date to arrange an inspection and we will do the rest including:
  • Arrange to carry out a full EOL inspection either at your premises, home address or our workshop at a pre-arranged time.
  • Provide a list of all damage on the vehicle and identify which damage falls outside of acceptable fair wear and tear standards. 
  • Provide a competitive quotation for all identified damage.
Should you subsequently request us to carry out any repair work we will deduct the initial inspection fee (£35+VAT) from the final invoice. If all work in excess of fair wear and tear is carried out then we will also carry out a final inspection including:
  • Take a comprehensive set of photographs to confirm the return condition of the vehicle.
  • Complete a BVRLA EOL Condition certificate for the vehicle.
  • If required we can store the vehicle free of charge at our premises until collected directly from us by the lease company.
  • Should any charge backs be attempted by the lease company we can, with your authority, dispute these on your behalf and if necessary invoke the BVRLA arbitration service.
  • If using our direct collection service remember to bring all vehicle documents (ie. service and log books) and both sets of keys and check if the car needs an MOT. (we can arrange this if you give us notice)
Please note that whilst we offer all of the above and more (including valeting, 30 day account facilities (Subject to status), etc) it is entirely up to you which elements of our service you wish to make use of. ChipsAway Telford are happy to provide references from other satisfied customers should you require them.

For further details or if you have any queries please feel free to call Paul on 0771 367 8700

THERE WILL BE MORE INFORMATION IN THE COMING WEEKS ON HOW TO ENSURE THAT YOUR LEASE VEHICLE REMAINS SOMETHING YOU CAN ENJOY, RATHER THAN SOMETHING YOU END UP REGRETTING.